Refund policy

Returns & Refunds

• Perishable items: As flowers are fresh and perishable, returns are only accepted if your bouquet arrives damaged or not as described
• Timeframe: Issues must be reported within 24 hours of delivery with photos.
• Refunds: Refunds will be processed to your original payment method within 3–5 business days.
• Non-returnable: Custom arrangements and sale items are final.